Returns & Exchanges

All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.

• -  If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
• -  All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
• -  If the package is returned in opened condition, there is a minimum 10% restocking fee.
• -  20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.
• -  It is the customer's responsibility to bring the products to our facility for exchange.
• -  No store credit is issued after 15 days. (Absolutely no returns for special orders.)
• -  $25.00 charge for any returned checks.
• -  Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
• -  Shipping and handling are non-refundable. (Including but not limited to all refused and unaccepted packages.)